re contract

On the 16 July 2015 , I signed a contract with Game in Middelburg. I was given a sim card for contract which will be loaded with 500mb for 24 months to come. On the 17th I tried to connect only to find that my number doesn't exist in the network. I called vodacom & the consultant told me to go to the dealer for help. I went on 18th & the dealer confirmed that they have done their part its vodacom that ddnt activate. Dumisani @ Game phoned vodacom which confirmed that the sim will be ready in 4hours time. Until 18h00 nothing happened. I contacted vodacom customer care whereby I was transferred from 1 consultant to the other without a solution until Lulamapromised to call me back after 15mnts of which she never bothered.<br> I am now sitting with an unactivated sim that even its service provider can't help. I am told the sim doesn't exist whereas i even received an sms providing me with a cell number.<br> May you please help me that vodacom cancell this useless contract or leave the 500mb deal aside and let me continue paying subscription for the handset only as am tired of begging them.