1 reviews | Active since Nov 2017
Re Cat phone
My CAT Phone is still under contract. Six months ago the "so called" indestructible phone fell from my lap (I was seated) into the floor and the screen broke. Took it to Hemingways branch who would not assist me. Emailed CAT phones who would not help me. Went to Vodacom Berea today and again was told I have to take it to a repair agent and Pay pay for it myself. I'm 60 years old. I don't throw phones around or abuse them, but after 9 different contracts with Vodacom I will never deal with them or CAT ever again.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
Regards,
Vodacom Consumer Website Team
Best regards,