re activation of account and bad service

I am highly annoyed with Vodacom I had my numbers deleted and was requested to pay my account. in full or pay the outstanding of R1600 and an amount R1700 was paid and fill in a form for my lines to be re activated which I have done, I was then advised that my number *** number needs a new sim card as I had only provided 1.as Rebecca Mantwa Mamabolo had advised. no contact details have been provided to me in order to contact the consultant that is assisting me with this. I have then contacted customer care on 082111 who have later transferred me to *** who now tell me they are unable to check how much is outstanding on my account as my numbers are deleted and when I request them to transfer me to legal so that they may advise I am sent to the customer survey which is of no help to me . I currently do no recommend this service to anyone . I have been passed around to 5 or 6 different department but no assistance is given I have further more called cancellation on *** still no assistance. Who did not advise me on anything will not call the customer care any longer they will need to contact me back as this is utter ******* if you ask me on *** ref EC-0XPX-2JTKSM