MB
Mpho B

1 reviews | Active since Jan 2022

13 Jan 2022, 16:19

Rather flush money in the toilet than sign a Vodacom data contract.

If could leave a negative review and flag this company as a ****, I would.

As I'm typing this, I've been on hold for close to an hour after agents hung up on me twice.

Do NOT get a data contract with Vodacom, you will initially have a few network issues but a year in, you will practically be giving them free money.

And when you want to cancel, they will avoid you like the plague. The funny thing is that you will hear people talking in the background before they hang up.

What an ********* service provider!! Before you tell me that there is no network coverage in my area, please note that both my mother and I have been using Vodacom while I tried using my data SIM.

Rather opt for Rain, at least with them you can manage your account online.

0
Replies (1)
Vodacom
Vodacom's reply14 Jan 2022, 07:42
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team