Rare to find

Hannie at Festival mall stood out from all his colleagues, it took 3 days for me to get my new contract sorted. to cut a long story short in that time i dealt with Mangaliso (who never gets back to you ever!), David (who was very helpful during our brief encounters), the technical support personnel(who was absolutely useless, fed me absolute hogwash about my technical problems as the gospel truth - i even drove from the branch to istore in eastgate who then sent me back to the branch because the technical advise given was complete nonsense). <br> Hannie though was just going the extra mile every time, he took a taxi and came to work on his day off to sort out my contract, he always called me and kept me up to date with the progress of my fixes, he even gave me his personal number to call at any time if i cannot get through on the landline. he eventually sorted out my technical issues through head office (recallibrating my services on the network) and always listened and kept me up to date with all my issues even after hours - really going the extra mile!!!!! Vodacom needs more people like Hannie