Random debit orders

Item: Vodacom
Rating: 1
Author: Clifford W

You guys really know how to drop a ball. I go visit my local bank and find out you're deducting money from me which I didn't approve, something called vodasure...... I sit in endless calls for over 30min to be disconnected or hung up on. Somebody please contact me asap with regards to this matter!!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

02 Jun 2021, 11:14

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply02 Jun 2021, 11:14

Official

Best regards,

Vodacom's replyOfficial

03 Jun 2021, 14:58

Dear Clifford Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call Finrite on *** (free call from Vodacom sim) for any further assistance. Regards Vodacom Consumer Website Team

Best regards,

Vodacom's reply03 Jun 2021, 14:58

Official

Best regards,

Random debit orders

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