Random data usage and bad call center support!

I called your support line where I explained that 50MB every 30min is being used on my account but my phone is not doing the traffic. I have monitored my up and downstream traffic and it does not add up close to what is being removed from my account. Can you please give me a detailed report of my traffic usage since the 6th April 2015 and where the data is going from an in-transparent proxy or whatever you use to find what the issue is. <br> <br> I got through to the data center who said they would have to escalate my call and would SMS me a reference number. After the call, all I got was an SMS from +*** saying \data support"with no reference number.<br> <br> Please mark this as urgent!<br> <br> """