BB
Bronwyn B

1 reviews | Active since Sept 2016

13 Sept 2016, 11:55

Random cell number added onto account for last 7 months.... still going

<p>A random cell number was added onto our account B ********** -2 in Feb 2016. Recieved a credit note for Feb, March and April charges but nothing since then. That is R528.99 monthly we are paying for a number that is not ours. total for the last 5 months is R2,644.95. I am no longer getting a response from CORP CONNECT who is our dealer for VODACOM.</p> <p>Please contact me to sort this out.</p>

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Replies (1)
Vodacom
Vodacom's reply13 Sept 2016, 13:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team