TG
Tony G

1 reviews | Active since Mar 2019

12 Mar 2019, 09:29

RAM COURIERS WORST IN THE WORLD...VODACOM DELIVERIES

PLEASE DONT USE RAM COURIERS TO DELIVER YOUR ONLINE ORDERS THEY ARE USELESS ON A GRAND SCALE COST ME A WHOLE DAY WITH NO DELIVERY IN THE END CANT CONTACT BY PHONE...LEAVE YOU HOLDING FOR MORE THAN 10 MIN AND DROP YOUR CALL WEBSITE IS A JOKE AND NEVER UP TO DATE WILL NEVER BUY FROM VODACOM ONLINE AGAIN IF THEY USE RAM

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Replies (2)
Vodacom
Vodacom's reply12 Mar 2019, 11:09
Official
 
Dear Customer, 
Thank you for making us aware of your query. 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
***Please note*** Beware of phishing ****s. 
Vodacom will not contact you via WhatsApp to request your personal details 
Regards, 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply12 Mar 2019, 11:37
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

Please be advised that your concerns have been noted. We'd like to extend our sincere apologies for the aggravation caused during your journey and will strive to develop this process, resulting in a smoother drive [no pun intended].

Have a pleasant day further.

Regards
Consumer Website Team