TJ
Terrance J

1 reviews | Active since Sept 2015

26 Mar 2024, 08:58

Raising funds to pay out ''please call me'' inventor

Vodacom has taken a business decision to increase installments on already existing fibre contracts. This practice is totally unacceptable and ********* in every way. It seems that if you are a Vodacom customer with an already existing contract, you will be liable to pay the increased installment or should you wish to cancel your contract, you will be liable to pay an early cancellation fee. A win win situation for Vodacom and the customer is left between a rock and a hard place. Vodacom customers should check the messages being sent out by Vodacom and should take a stand against such ********* business practices.

0
Replies (2)
Vodacom
Vodacom's reply26 Mar 2024, 09:56
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
TJ
Terrance J's update26 Mar 2024, 10:12
Reviewer Update
I have spoken to a consultant yesterday and it is just a waste of time. Please get your CEO Shameel Joosub to contact me.