AH
Albert H

1 reviews | Active since May 2012

04 Apr 2015, 12:34

Raising contract amount without my permission

I am one of the unhappy vodacom clients that received an email saying that my contract amount will increase.<br> I am quite sure that the contract I signed has a part that allows vodacom to increase the amount without my consent, but I still feel it is a breach of contract as I had no choice in the matter. I can not not have a cellphone/data contract therefore I must sign the contract. Stopping the debit order will only start a fight that a small individual can not win against a very large company such as vodacom.

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Replies (1)
Vodacom
Vodacom's reply05 Apr 2015, 12:06
Official
Hello Albert@,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team