AH
Albert H
1 reviews | Active since May 2012
04 Apr 2015, 12:34
Raising contract amount without my permission
I am one of the unhappy vodacom clients that received an email saying that my contract amount will increase.<br> I am quite sure that the contract I signed has a part that allows vodacom to increase the amount without my consent, but I still feel it is a breach of contract as I had no choice in the matter. I can not not have a cellphone/data contract therefore I must sign the contract. Stopping the debit order will only start a fight that a small individual can not win against a very large company such as vodacom.
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Replies (1)Vodacom's replyOfficial
05 Apr 2015, 12:06Hello Albert@,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply05 Apr 2015, 12:06
Official
Hello Albert@,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
