1 reviews | Active since Oct 2016

03 Jul 2017, 12:16

RAGMA STEVENS!!! YOU ARE PHENOMENAL

<p>Hey!</p> <p> </p> <p>After two weeks of struggling trying to request information and assistance to retrieve itemized billing from Vodacom with very little hope of actually finding a call centre consultant to assist, I am very happy to report that I have found a consultant who i wish I can always work with when I need assistance. </p> <p> </p> <p>I have spent atleast 20 minutes on a call every time i called over the last fortnight without any luck. I have spoken to a male consultant Thursday last week who promised he would mail me my itemized bill and not receiving the requested info since then I proceeded to contact the call centre again.</p> <p> </p> <p>Little did I know that I was going to be greeted by a fantastic lady called Ragma Stevens who helped me in less than 3 minutes. Ragma, I hope I am spelling you name right. But she was just freaking amazing!!!!</p> <p> </p> <p>I HOPE AND PRAY THAT EVERYONE WILL EXPERIENCE THE PROFESSIONALISM AND QUICK THINKING ACTIONS THIS WOMAN HAS!!!!! </p> <p> </p> <p>RAGMA, YOU SHOULD DEFINITELY BE CELEBRATED!!! YOU'RE FANTASTIC.</p> <p> </p> <p>THANK YOU RAGMA!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply03 Jul 2017, 12:43
Official

Dear Customer,

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to the relevant parties in question for appropriate recognition.

Regards,

Vodacom Consumer Website Team