1 reviews | Active since Oct 2016
****** head of security or just arrogant with no ethics
<p>Customer service in your security sector at vodaworld midrand is disgusting . I usually come in on weekends to visit the stores as u live across. my daily routine is walk threw vodaworld (safer) and get to the gautrain bus stop. Unfortunately this morning I was stopped by your so called head of security named Andriaan of which I think is ******!!!! asked me in a very arrogant manner where I parked my vehicle,so I explained that I live across and I walk threw, again he arrogantly tells me if my cats is parked here,it's going to be clamped. so I just ignored him he stands around for about another 5 to 7 min n comes back to me and gives me a warning in a very aggressive manner and proceeds to tell me to GET og the premises. When I asked for his name he shoves his ID card right near my Face. Is he one of those ****** guards that think they know it all because im not from the same race as him or a wanna be policeman but failed!!!! This was really uncalled for in the morning. catch a wake up vodacom. your service and security sucks. close down your premises if you and other external parties can't treat people/clients.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
I have escalated your complaint to the Regional Office for further investigation. Upon the outcome, the necessary action will be taken against the staff concerned. This is an internal process and does not get communicated to our clients.
We do appreciate your feedback and we will certainly ensure that the appropriate corrective measures are implemented.
Kind regards
Vodacom Consumer Website Team
Dear Client
I have escalated your complaint to the Regional Office for further investigation. Upon the outcome, the necessary action will be taken against the staff concerned. This is an internal process and does not get communicated to our clients.
We do appreciate your feedback and we will certainly ensure that the appropriate corrective measures are implemented.
Kind regards
Vodacom Consumer Website Team
