****** comments by Vodacom call centre staff. Disgusting Customer Care.

<p>After having my data line locked I have had to make SIX calls to Vodacom in the last 12 hours to try and rectify the situation. The call centre is a zoo !!! There is so much shouting and laughing and chewing and chatting that the operators cannot hear what you are saying and are unbelievably RUDE! Call number 5 this morning had me speaking to a women who then turned to her colleague and said "this white woman is irritated" when I aksed her to repeat herself she cut me off. On call number 6 I asked to speak to a supervisor who apologised weakly but did not even ask me for the operator's name. I have had many occasions to speak to the call centre over the past 4 months and I cannot get over the rudeness and defiance of every single one of the female operators that I have had to deal with. Somehow the young men always seem to be perfectly polite. Do these people receive no training at all???</p>