RS
Rene S

1 reviews | Active since May 2015

13 May 2015, 17:46

R99 contract declined -existing client

I app**** for a new contract, already existing client, no arrears, no blacklisting. Just got increase on credit, new car and new house.....none declined but R99 contract denied. Spent entire day calling around and told that Customer services do not deal with client directly re reason for declining, eventually went to store and was told they need to be blunt they only decline if defaulting on payments or blacklisted. I am neither but very unhappy with insufficient info and disinterest. I immediately cancelled current contract.<br> Will never recommend Vodacom as service provider.

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Replies (1)
Vodacom
Vodacom's reply22 May 2015, 09:25
Official
Hello renesparks30,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,