1 reviews | Active since Oct 2016
R881.70 a/c and very poor signal
<p>1. Please supply a detailed account of the amount of R881.70 on my a/c. What is this for?</p> <p>2. The Vodacom App i have, i find to be very inaccurate monthly. Every time i paid the amount supp**** by the app, Vodacom has threatened to cut my phone off, because the amount has not been the correct one. By no fault of mine. How can i pay if i dont even know how much i own?</p> <p>3. I also informed Vodacom that for the +- past year i have not been receiving any statements via E-mail. I receive no reply to this query.</p> <p>4. I would also like to bring to your attention that i am receiving very bad reception from your signal. I use my phone for business purposes as i am on the road to my clients with deliveries every day of the week. I need to be in constant contact with them. Can you please give me a reason and solution to this problem? </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
