AK
Adiel K
1 reviews | Active since Oct 2022
06 Oct 2022, 13:48
R70k overcharged with no resolution in 4 months
Overcharged by R70k in once month. Called customer service for 4 months one can give me a answer on why, Account blocked and the cherry on top received call a lawyer requesting payment. Absolutely pathetic service
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Vodacom's replyOfficial
06 Oct 2022, 14:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Oct 2022, 14:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team