DP
Diane P
1 reviews | Active since Apr 2020
12 Sept 2023, 08:57
R7,00 PER DAY 6SUBSCRIPTIONS NOT ACTIVATED BY MYSELF.
I have been having problems with silly subscriptions of R7,00 a day activated. I have been told by the consultants at Vodacom that I am activating it on sms. As I have done nothing of the sort and don't even know what those are why would I do so. It has been eating into my airtime and I am fed up phoning you Vodacom to cancel and get a refund. Please investigate this issue as a matter of urgency. Many thanks.
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Vodacom's replyOfficial
12 Sept 2023, 10:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Sept 2023, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team