RO
RICH O

1 reviews | Active since Apr 2017

13 Apr 2017, 18:28

R6800 ****** FROM ME BY VODACOM FOR DATA

<p>Vodacom charged me for data when i was on a cruise ship in Mozambique for 1 day data usage and they can't tell me how it was used. it is humanly impossible for a person who never uses the internet and is 70yrs old pensioner to use data of R6800 in ONE DAY!</p> <p>This is day light ******* i will go to Consumer council and Carte Blance. They debited my account without me having received any account or invoice from them to date this was for the month of March i still have not received the statement or account or invoice. I HAVE BEEN A LOYAL CLIENT FOR MANY YEARS AND I HAVE A SMALL CONTRACT OF R279.00 per month.</p> <p> I will not stop until they pay my money back! people beware!</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply13 Apr 2017, 22:16
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Consumer Website Team