R650 airtime went missing

<p>Last week thursday night before I went to sleep i had R650 worth of airtime and in the morning when i tried to make a call, the airtime was gone. Phone vodacom customer care and I was told that the solutions department will do an investigation. On tuesday I phone wanted to find out the status of my query, i was told that the query was closed on Friday. They have finalised the investigation, and the findings were that I have used R56 of data and they have loaded R70 into my account, which I never received . My airtime that went missing was R650 and if i have used R56 of data where is the rest of my airtime, why are you only loading R70 into my account. why is vodacom not reloading the airtime that they took from me. I want my airtime back, why are you *****ing from your customers. </p>