1 reviews | Active since Feb 2012
R50 000 plus in2 years and give me faulty new Iphone 6
<p>Went for upgrade in July. Upgraded to RED package and got new iphone 6 s. Worked beautiful for 30 days. Now droppes my calls, no 4 G , internet so slow my grandma with no car moves faster. So went to the Vodashop and told problem the sim card. Got new sim card and was assured problem will be resolved. So problem still exists. Told them i want a new phone and told i need to book phone in. 7-14 days no phone. I run business with this phone so need a new phone. No that not their policy. So if after 2 months phone fails why pay R 50 000 plus if you cant get service that you are paying for?</p>
Dear Customer,
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Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
