R4500 Bill after being unable to load bundles

Item: Vodacom
Rating: 2
Author: Jonathan C

So, Vodacom app simply does not work anymore. So, I cannot check balances or load bundles. Have been trying to load bundles on my iPad for a while with no success. After finally accessing my account via the app on my cellphone, I find that my bill is over R4500!!! ***? I should not be liable for Vodacom's blunders in this regard.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

10 Mar 2016, 08:39

Hello jd cleary,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Vodacom's reply10 Mar 2016, 08:39

Official

Hello jd cleary,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team