SV
Sharen V
1 reviews | Active since Jan 2011
21 Jun 2021, 18:59
R400 x 2 vouchers unaccounted for
I recently upgraded four telephone lines with Vodacom; each line was supposed to get 4 x R100 vouchers on 15 June 2021. Only two of the four cellphones received their vouchers. I'm sure that there is a technical error and that you can resolve this amicably.
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Vodacom's replyOfficial
21 Jun 2021, 19:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2021, 19:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team