R40 000 verified amount owed, confirmed by creditors but no response

I have a case number, references and documentation to prove this money is owed to me but still Vodacom does not reply. What does it take to get any contact with them? I signed a contract with Auto Page 20+ years ago and as soon as Vodacom took over there was ***** on my account with absolutely zero assistance. It's disgusting and I am in talks with my lawyer to claim this money that has been ****** from me. Disgusting service Vodacom. I will be going to the papers and as high as I can with my story and many others I have spoken to. Contact me if you would like to have your name added to my list I am sending to my legal team. Enough is enough Vodacom.