R36000 bill!!!

Good day,<br> <br> SONJA ROUX/Andre Roux<br> <br> Account number I***<br> <br> Please assist,<br> <br> I, Andre Roux confirm that I was travelling for the period of 4th June 2015-27th July 2015.<br> I travel often and am aware of roaming charges and took precautions long ago to be on travel saver, on the 12th July 2015 he got an sms saying my roaming charges are R4000,then on 13th July 2015 received another sms saying it is R6000 which was fine.<br> Between the 13th and 14th of July 2015,my line got suspended.<br> <br> When I logged on to check my bill it was sitting over R30 000 in data roaming charges<br> <br> 1.I am quite aware of how roaming works<br> 2.have been travelling for a long time and have never received a bill this massive<br> 3.I would like to know why I got informed when it was on R4000 and R6000 but never after that, because my line was suspended, main account holder Sonja Roux will not accept this bill and asks for it to be investigated and removed ASAP.<br> <br> Your assistance will be highly appreciated<br> <br> Regards<br> contact <br> andre<br>