EV
Edwin V
1 reviews | Active since Jul 2011
19 Aug 2020, 09:41
R3,500 upgrsde voucher GONE MISSING!!!
I did an upgrade early July 2020 - no instrument, but rather a voucher for R3,500. Despite NUMEROUS follow ups and hours in a query queue, its still not been issued... I suspect the voucher has been "given to somebody else as VODACOM is trying to roll somebidy elses voucher in my favour???" Shocking shocking shocking
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Vodacom's replyOfficial
19 Aug 2020, 11:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Aug 2020, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team