R3000 DATA CHARGE
<p>I have been charged over R3000 for data on a line that is not used, also the line still has data from the montlhy data bundle! this is the 2nd time i have been overcharged on this line! the amount to be debited is R600! i am always told it will take a few days, but i have been incorrectly debited and this effects my other debits! there are always so many issues when it comes to dealing with vodacom and they are the absolute worst service provider to be with! I WANT MY MONEY BAC****!!!!</p> <p> </p>
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Vodacom's replyOfficial
28 Mar 2017, 09:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Mar 2017, 09:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,