>R3000 data bill after limits was requested

I visited the Vodashop in Rivonia in June 2015 to activate limits on 2 of my contracts. I completed and signed the forms to apply a R50 overspend limit. I then had a small over-run in June on the 2 Gig contact that i discoverer in July on my invoice and that my current July bill was already over R3000. I then contacted the call centre, I was told that there was no call limits on my account. They then discovered that they received the forms from the Vodashop on the 18th of June 2015, but they where not captured/implemented on my account. <br> The call operator escalated the issue and i was told that they will contact me within 48 hours, this did not happen.<br> The following week I went in to Voda World. After a lengthy process they guaranteed me that the amounts will be credited and that only the contract value will reflect on my August Invoice. This was not the case.<br> Today 14/09/2015 I contacted the call centre again and I ended up at accounts (Keabetswa Mogowe). Where i was told that she will block my accounts and the data centre will contact me in 5-7 days. This is unacceptable!!!<br> I need this resolved ASAP.<br> I can understand why so many people are moving away from Vodacom.