PG
Peter G

1 reviews | Active since Aug 2016

11 Aug 2016, 12:03

R3.603,35 since 19 July missing

<p>I have a big complaint, have spend already 5 hours sitting at Vodacom shops & wait almost a month trying to get my money back. I hear nothing from Vodacom company, the people in the shops are nice, try to help me as much as possible, but the helpdesk is ***********. There has been done by Vodacom a correction of R3.603,35 nobody knows why? After a few days you must be able to figure out what happend and who did it and tel me!!!! A2_1SBW-LZ2W9</p> <p>I WANT MY MONEY BACK AND A LOT OF COMPENSATION </p>

0
Replies (1)
Vodacom
Vodacom's reply11 Aug 2016, 12:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team