R29’094.92 out of your bank account with wrongful debit order

No resolve to queries. Debit order of R29’094.92 went through my bank account, luckily I could reverse the debit order.

I am being billed for a amount of R29’094.92 for cellphone that was wrongfully supp**** and sent back within their 14 days return policy.

I have been calling for the past 2 months without and resolve.

Here follows one of the many sms’s received from vodacom

Hi, payment arrangements made easier for you. SMS PTP to 31050 if you will be making a payment of R29094.92 on your Vodacom acc NA*** within the next 5 days or call *** for queries.