MM
Motaung M
1 reviews | Active since Aug 2016
29 Apr 2022, 12:55
R28k Vodacom chowed of my money
Wrongful data billing for R28k. This happened in 2014 and it’s happening again. Now they’re telling me it’s correct, yet over the phone and in the retail outlets, everyone admits it’s impossible. 130GB disappeared in a week and apparently on Google.
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Vodacom's replyOfficial
29 Apr 2022, 14:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Apr 2022, 14:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team