R26000 arrears after unabling to pay the monthly installments

Item: Vodacom
Rating: 1
Author: Duduzile M

I failed to pay vodacom R900 in 3 months but now the arrears have escalated to R26000. So, I would like for them to show me how did my arrears got to that amount after cutting the lines months back?

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Replies (1)

Vodacom's replyOfficial

19 Feb 2024, 10:04

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply19 Feb 2024, 10:04

Official