1 reviews | Active since Mar 2009
R250 AIRTIME BECAME SMOKE SIGNALS
I last night purchased 4x R55 aiRTIME bundles and it all disappeared. I did manage to use R5 for data and another R10 for double data but the rest all disappeared in a matter of seconds. When I called they said I must call back in 6 hours and also said to call back today at 2pm. I'm so ooooh unhappy. Been with vodacom since some 15 years now .
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Rakesh,
Thank you for your patience.
We've responded to you via SMS with feedback.
Regards,
UW
Good Day Rakesh,
Thank you for your patience.
We've responded to you via SMS with feedback.
Regards,
UW