R233 MISUSED FOR DATA!!!

<p>It’s disappointing that Vodacom claims to be the best cellular network in South Africa but some of their services to customers are unsatisfactory. Last night I lost R233 in airtime because I was downloading some presentational video from the Internet and the data bundles I had got depleted without me being aware, in less than 5 minutes the R233 available airtime I had was also all used up. I also have a MTN sim card on my other phone and when the data is finished on that sim card I cannot do anything that uses data; I cannot use the Internet, cannot receive/send WhatsApp messages, receive/send emails etc. The airtime is never used for data services on my MTN sim card and I do not understand why Vodacom does not have this simple feature as customers have always been complaining about this. Even worse is that Vodacom no longer even bothers to send texts notifying me when my data is about to be depleted, which means they do not care about this issue that customers have been constantly complaining about. It’s such an inconvenience to be browsing the Internet and after every minute having to check your balance to make sure that you still have your airtime and that you still have data bundles to continue using the Internet, I don’t know why Vodacom does not understand this. The fact that I lost R233 in airtime last night does not even make me angry because my contract with Vodacom is ending next month and all along I was indecisive whether to renew or not, but now I know what to do.</p>