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fundiswa M

1 reviews | Active since Nov 2018

05 Nov 2022, 07:58

R2286.14 ****** by Vodacom!

Please urgently assist. I need the R2286.14 REFUNDED TO MY ACCOUNT. I have been calling and multiple tickets opened but I still have not received the money.

The AMOUNT OF MONEY ****** BY VODACOM FROM ME IS R2286.14 NOT R765.11. Please assist with processing the balance of what was ****** from me! When I phone they tell me that R765.11 has been processed, I am not happy with that, I need the full amount R2286.14 back into my bank account Please.

Dear Vodacom Customer. A service ticket with reference number *** has been logged to a support team for investigation. Thank you Vodacom.

Dear Vodacom Customer. A service ticket with reference number *** has been logged to a support team for investigation. Thank you Vodacom.

Dear Customer, With regards to your query with ref number ***. Please note that your service request is still in progress and is being addressed. Visit www.vodacom.co.za/help from your PC or cellphone. Thank you, Vodacom

Thank you for your support. Your query with ref number *** has been closed. Visit www.vodacom.co.za/help from your PC or cellphone. Thank you, Vodacom

Dear Vodacom Customer. A service ticket with reference number *** has been logged to a support team for investigation. Thank you Vodacom.

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Replies (1)
Vodacom
Vodacom's reply06 Nov 2022, 22:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team