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Bryden M

1 reviews | Active since May 2015

25 May 2015, 13:30

R21'000 in Arrears when I DONT HAVE A VODACOM acc!

Received a call this morning from Vodacom stating my account is R21'000 in arrears. I do not have a Vodacom account-whatsoever.<br> Had the same problem with Vodacom late 2014, handed in my Affidavit and today yet again same problem. Either way this is looked at, Vodacom allowed **** documents to be issued in my name and a total of R21'000 to be spent on my details. This affects MY NAME. MY CREDIT RATING. Been on the phone for more 3Hrs so far today and still struggling to get some headway. <br> SHOCKING. UTTERLY ABYSMAL! In 2015 and such an \organisation"still allows some ******** minds to use MY DETAILS and ring up a bill of R21'000. <br> For A SECOND TIME!!!!!<br> <br> And i repeat... i am NOT a Vodacom customer. Never have been. NEVER WILL be!<br> <br> SHOCKING! <br> <br> Vodacom...you don't deserve the capital V for vodacom...."""

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Replies (1)
Vodacom
Vodacom's reply27 May 2015, 09:15
Official
Hello BrydenMcghee,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team