R2002.00 charge for Netflix streaming for 30min!
<p>I was recently watching Netflix, and decided to stream through my iPhone. Within 30- 40 min of me starting the stream, a bunch of SMS's came through, first saying "You have less than 248mb of data..." and within a few seconds, 10 more followed and I got a notification stating that "You've used out-of-bundle data to the value of R2002"!</p> <p> </p> <p>That's ridiculous, and It won't be settled on. Vodacom is always robbing people.</p> <p>Please can I get a resolution on this???</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
