GT
Gerda T

1 reviews | Active since Jun 2012

30 Nov 2015, 15:36

R1399 x 2 refused!!!!!!

***: This is my data number - the sim is in a modem. I have been trying to buy data for the past 8 weeks now in store, but they tell me the number does not exist. Phoned the 082 111 nr as well, refused to help me, customer care - no help. I want to buy the 2g per month for 12 months (R1399), as I have been doing for 4 years now, but suddenly I am refused as the number does not exist??? How the hell is that possible, or do you not help pre-paid customers anymore???? Please note that I am using the \non-existing"number NOW TO SEND THIS MESSAGE<br> DO not phone me on this number"

0
Replies (1)
Vodacom
Vodacom's reply30 Nov 2015, 16:35
Official
Hello GerdaT,

I would like to apologise for any inconvenience caused.

Please note that a consultant will make contact with you in due course to assist with your complaint.

Regards

Consumer Website Team