GT
Gerda T
1 reviews | Active since Jun 2012
30 Nov 2015, 15:36
R1399 x 2 refused!!!!!!
***: This is my data number - the sim is in a modem. I have been trying to buy data for the past 8 weeks now in store, but they tell me the number does not exist. Phoned the 082 111 nr as well, refused to help me, customer care - no help. I want to buy the 2g per month for 12 months (R1399), as I have been doing for 4 years now, but suddenly I am refused as the number does not exist??? How the hell is that possible, or do you not help pre-paid customers anymore???? Please note that I am using the \non-existing"number NOW TO SEND THIS MESSAGE<br> DO not phone me on this number"
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Replies (1)Vodacom's replyOfficial
30 Nov 2015, 16:35Hello GerdaT,
I would like to apologise for any inconvenience caused.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I would like to apologise for any inconvenience caused.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
Vodacom's reply30 Nov 2015, 16:35
Official
Hello GerdaT,
I would like to apologise for any inconvenience caused.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I would like to apologise for any inconvenience caused.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
