R12k account- shocker!

<p>I was horrified to realize that Vodacom had charged me R9000 for international calls on my latest proposed iinvoice - it is not possible for me, at R3.60 per minute, to have spoken for over 41 hrs internationally! On logging the dispute the customer service agents are completely *********** with regards to billing cycles, call rates etc and extremely unhelpful. <br />Wih Vodacoms exhorbitant costs you have to check your usage on a daily basis - which is how I came across this ridiculous cost - absolutely insane - I cannot wait for my contact to expire as I cannot deal with this incompetence for much longer! <br />I still have another query pending since December for an add on data cost which is unexplained in the amount of R600 - I get billed one amount but debited another. It really is out of hand & rather *********.</p>