1 reviews | Active since May 2016
R120 extra airtime ****
Vodacom has been promoting this "recharge with R12 and get R120 airtime" and I found that too good to be true knowing Vodacom, but decided to try it, the recharged my account with R12 and logged in to www.vodacom.co.za to check my balance, and it gave me 2 balances my balance which was about R1500 and then the R120 free airtime, and I started making calls funny enough the calls were charging from my main account and not the R120, that R120 was not even touched, great disappointment from Vodacom, from your customer for over 18 years
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
As per our telephonic discussion, your concerns have been addressed.
Once again, please accept our sincerest apologies for any inconvenience caused.
Regards
Lesley Abels
As per our telephonic discussion, your concerns have been addressed.
Once again, please accept our sincerest apologies for any inconvenience caused.
Regards
Lesley Abels