1 reviews | Active since Jun 2011
R1000 airtime ******
In March i put a cancellation through, and the cancellation was said to go through end of march before the of march i reversed the cancellation. i didn't know if i should cancel or upgrade at that time, as now I'm still unsure. i had R1000 airtime credit now i supposed to have R1200 credit. my airtime balance shows R200 only. how can the R1000 airtime disappear? Feedback is needed asap as my money has been taken without my consent.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Renesh
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Renesh
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ