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Thabang R
1 reviews | Active since Jan 2018
12 Sept 2024, 13:28
R10 monthly debit 🤦♂️😒
I had a contract with Vodacom, it ended and I called them to let them know I don`t want an upgrade and want nothing to do with their services, did they not tell me that they will charge me R10 to use the number and I specifically explained that I don`t want to use the number they must cancel them thing, did they do that, NO they didn`t ... Now I have to call and ask them to cancel the damn thing and every time it is a promise that they will cancel and they don`t. FFS how difficult is it to do a simple thing and leave me alone.
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Vodacom's replyOfficial
13 Sept 2024, 08:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply13 Sept 2024, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
TR
Thabang R's updateReviewer Update
13 Sept 2024, 11:06Thank you, I did get a call from one of your consultants and all is sorted. Thanks 😊
TR
Thabang R's update13 Sept 2024, 11:06
Reviewer Update
Thank you, I did get a call from one of your consultants and all is sorted. Thanks 😊