R1 Ruined my life. One Rand has become my undoing.

I have a contract with vodacom, unknowingly i paid R325.00 instead of R325.99 for the previous 4 months. So 1st of June i paid R330. I was unaware that for the past 4 months my credit profile has been marked as unpaid. Imagine a big company like vodacom is punishing me for R1 a month. Now i am expected to go to the store and pay R0.15 to bring my account up to date. You brag about your customer service which is non existent, i am now in the red my credit score has gone down simply because of R1. I will be happy to move to a different provider once this contract ends. What is also unfortunate is the lack of training you provide to your call centre agents call 3 different times and get 3 different promises and they are also never short on promises. I need vodacom to update my credit profile that my account is up to date. I will go to the store and pay their R0.15. Your service is truly appalling and shameful. I regret ever using your service and this should also serve as a warning. When they say pay R325 ask them for the cent value cause that will derail your life in a way you wont believe. My 90 day and 60 day balance is R0.00 on your statement my 30 day balance is R0.15 however my credit profile does not match your statement. Your service is worse than home affairs. Please update my credit profile asap. My life cannot stand still simply because of a minor error.