1 reviews | Active since Sept 2016
R 2538.69 FOR NOTHING
<p>So here we go again with the biggest ******** ever.</p> <p> </p> <p> </p> <p>I have had 0 service for months, infact the phone is not even in use yet I logged in to see what the issue is this time around after recieving a SMS saying I am on the package bla bla bla and also I have to come upgrade. </p> <p> </p> <p>I STILL HAVE NO SERVICE!!! SINCE SEPTEMBER!! </p> <p> </p> <p>So please explain to me how my bill for April is sitting at R 2538.69??? </p> <p>I have no used the phone AT ALL! I have no service. No data, no calls. Nothing!! </p> <p> </p> <p>The expiration date of my contract is 6 May, after 15 plus years of being a Vodacom client. Please cancel this contract & forget about me. </p> <p> </p> <p>I have been awaiting a call from Vodacom for the best part of 6 months. It seems nobody works there, clearly because when I go into the store they always tell me it will be connected in 24 hours. Its been 1 Month and im still waiting! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still unresolved.
Still unresolved.
