Quote *** / Ref ***5 - *****ulent Application.

Last nignt 12/06/2023 when i was home i received an email stating that i have app**** for a cell phone contract and it is with vetting, this morning i went to the store in greenstone and ask to be assisted as this is *****. I did not apply for a contract, the consultant instead tell me to go and do an affidafit and come back he can`t even cancel the contract requested under my name and ID.

Vodacom your customer service is the worst. you need to know how to prioritize matters to cover your customers!!!! why would i come to you guys if i did the contract myself??? PLEASE INSTAL BIOMETRICS DEVICES IN YOUR STORES TO THAT YOU CAN IMPROVE YOUR CUSTOMER SERVICE. It is so stressing already to receive communication that you made an application and it has went through without even someone calling you and verifying the deal. Is that how hungry you are to fill up your pockets??

the other thing is the phone was couried to the address which is even not related to what they have on their records