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edwill L

1 reviews | Active since May 2013

01 May 2022, 01:15

Quote (***)

Vodacom has created a quote (***)on my name for a particular phone .I did not give anybody the permission to do so. Who gives them the right to create a quote on my name without my knowledge or permission. What type of policy is this, that they can talk to anybody on behalf of account holder and create a contract!!!!!!!. I taught that they should get my consent or permission to create a quote for a particular device from their store. So they can speak to anybody on my behalf and create a contract on my name. That is *****,which I don’t stand for!!!!..

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Replies (1)
Vodacom
Vodacom's reply01 May 2022, 18:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team