SP
Sunita P

1 reviews | Active since Aug 2012

13 Apr 2015, 10:18

Quotation received - no phone, and increased price

Good Day <br> <br> I did an upgrade on my phone contract on the 28/03/2015<br> I was advised that the stock is been shipped - I agreed to wait for the delivery and the quote received <br> I did a follow up on my phone delivery,03/04/2014 and on the 10/04/2015 and 13/04/2015<br> I am know been told that the price has changed<br> The conditions clearly state on the Quote <br> *** should no stock be available, the discounted subscription will still apply until delivery of the handset has been made ***<br> I have just spoken to a consultant Jabu from the upgrades department @ 9:37 - made me hold on - no come back to speak to a manager of the department await feedback from Vodacom <br> <br> sad to say - if I had an option to take my business else I would <br> BUT if Vodacom does not need my business - I will gladly do so <br> <br> Await your response VODACOM <br> <br> Regards<br> S Padachy <br> <br>

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Replies (1)
Vodacom
Vodacom's reply13 Apr 2015, 10:53
Official
Hello Sheyuri,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team