Quotation number ***

Dear Vodacom, I am writing with heavy heart, I am so upset, angry and furious, on the 03rd of March 2023 (IAB2ZT) I app**** for a new line for data sim only which is 250GB at 299 for 24 months. This is Data LTE application, when I called for follow up on the 06 of March 2023 was told by an agent that my contract did not go through, I must redo with him, which I was fine with to redo, The initial contract request on the 03rd of may was done via your Social Team on inbox. on my Suprise when i receive quotation, it states that i app**** for home deal at 299 for 36 months which is incorrect. i called in several times top be assisted to correct this, one one could assist, until the SIM card was delivered, currently having a useless sim card that i cannot use. i have been following up with your call center and social team but no assistance on this until now, i app**** for this contract becos i needed it. i didn't apply because its a luxury or a cosmetic item for me however it is a necessity hence i app**** for a contract, as you guys take me pillar to post, its so sad that you cannot relarte to teh frustration i have.