AG
Andrew G
1 reviews | Active since Apr 2015
17 Mar 2018, 04:35
Quite useless
For the past 24hours, all Vodacom can provide is Edge. Yet I'm sure their 'technicians are working on it'. Like they allegedly have been 'working on it' since October 2017. With no effective or lasting result. This post is because I'm tired of the automated response that states you are unable to verify the reason for my sms. Another easy way out for Vodacom. Useless.
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Vodacom's replyOfficial
17 Mar 2018, 09:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Mar 2018, 09:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,