Quick to take your money, but useless at correcting a mistake.

I agreed to upgrade my contract with Rewards Division. Received an incorrect handset by Courier. More than 5 weeks and countless hours and calls later and I am still stuck with the handset and now paying for the new contract. Vodacom are in one word USELESS and ***********. No wonder 97% of reviews on hellopeter rate them 1 or 2 stars. I am sure you must be very proud of this pathetic performance.